Privacy Policy for SMS
Effective date: [DATE]
1. Who we are
This policy explains how XTX Freight Group LLC ("XTX", "we", "us") handles personal information connected to our text messaging program and our website, xtxfreightgroup.com.
2. Information we collect
We collect the information you choose to give us, such as your name, company, email address, mobile phone number and details about your shipment or request. When you visit our website, basic technical data such as browser type and pages viewed may also be recorded.
3. How we use it
We use this information to answer your inquiries, prepare quotes, coordinate pickups and deliveries, send the updates you asked for and provide customer support.
4. Mobile numbers and SMS consent
We do not sell, rent or share your mobile phone number or your SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. We share this information only with service providers that help us deliver messages, who must keep it confidential, or when required by law.
5. Opting out
You can stop text messages at any time by replying STOP. Reply HELP for assistance, or contact us using the details below.
6. How we protect it
We use reasonable administrative and technical safeguards to protect your information from unauthorized access, use or disclosure.
7. Your choices
You may ask us to access, correct or delete the personal information we hold about you by emailing or calling us.
8. Changes to this policy
If we update this policy, we will post the new version on this page with a revised effective date.
Contact
XTX Freight Group LLC
28 Church St, Ste 14 #6401, Winchester, MA 01890
Support@xtxfreightgroup.com · 978-955-9040